BERNETT
Facts

Telephone

Bernett has access to more than 11 million business records and 90 million consumer records.

Telephone

Bernett can have up to 250 interviewers making calls at any given time. Trained interviewers can initiate more than 10,000 calls an hour.

Online

For a recent client in a hurry, Bernett was able to program, host and complete the fieldwork for a national web survey over the course of a single weekend.

Online

Bernett has access to more than 3 million email addresses from individuals who have said they are market research friendly.

Online

Robust logic and attribute randomization make your web surveys hold each respondent's attention by adapting the questionnaire to fit his or her specific answers.

Online

View data in graphs, charts or tabular form. Data can be made available to remote members of your research team. Store related data here for your convenience.

Data Processing

Whether your study was conducted over the telephone, web -- or a combination of the two, Bernett's staff can generate a report of the frequency distribution for all close ended questions.

Data Processing

Bernett merged data sources from a five-year tracking study into one database to allow a client to conduct statistical analysis on every element of the data.

Data Processing

Our clients report graphical presentations are preferred by a wide margin over text-only reports. We can provide our output in both graphical and textual formats.

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Mobile

Consumer-focused businesses, or any organization interested in collecting insights from people on-the-go, use our mobile surveys to get immediate feedback from customers as well as instant management alerts based on specific survey responses. The personal reach of our mobile service can help you build relationships with your customers by collecting email addresses to better target promotions and news to the right customers. Mobile surveys from Bernett are presented with your own logo and questions you can edit whenever you want. Your customers can access the surveys at any time via a smartphone, iPod touch, iPad, or online.

Benefits of Mobile Surveys by Bernett

  • Instant customer feedback from easy-to-use mobile surveys
  • Insights are delivered to management immediately
  • Data is automatically stored and can be analyzed online
  • Capture dynamic insights including photos from customers online
  • Improve rankings on review sites by helping unsatisfied customers before they leave
  • Include web surveys as an option in addition to the mobile app
  • Survey and reporting module can be added to existing iPhone Apps
  • iPhone and mobile web can be added to existing web survey systems
  • Surveys can be given on in-house devices or the customers' own devices

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