Bernett

Bernett says YES! When other vendors say NO. From creative testing to last minute new business research, Bernett has taken on every project we have thrown their way with unwavering confidence. They have been our crutch as we strive to meet almost impossible deadlines. The quality of Bernett’s work has proven to be an asset in the every-changing advertising industry. I hope to continue growing Hill Holliday’s relationship with Bernett.

Applied Marketing Science has been a customer of Bernett Research since our founding 20 years ago. We have used them for focus groups, telephone interviewing, mall intercept interviews, and internet surveys. Our longevity as a client is based on their professionalism, the quality of their people, and the reliability of their service.

An important part of our work with Bernett is related to AMS’s litigation support business. I have served as an expert witness on survey research for intellectual property and other matters on over sixty cases. In many of those cases I have made use of Bernett services and have identified Bernett in my expert report as the agency I have relied on for data collection. No rebuttal expert report has ever questioned the performance of Bernett, and no deposition questions have ever alluded to any data quality issues when Bernett was involved.

AMS will continue to use Bernett in the future, and I recommend their services highly.

I've worked with many market research firms and focus group facilities during the last 25 years throughout the U.S. and Canada and I find the team and the facilities at Bernett to be among the very best.

The team is very professional, knowledgeable and recruiting is excellent. And they move on a dime. I'm also impressed with their capabilities in fielding studies as well.

We have worked with Bernett for the last 18 months on almost a dozen surveys. No matter how complex the survey and how fast the turnaround required, they execute and return with quality data. They are also exceptionally flexible and easy to work with. I highly recommend them.

I never hesitate to use or recommend Bernett. Their extensive quality checks prior to going to field as well as the quality of their interviewing and supervisory staff gives me a sense of comfort I don’t get with other data collection centers.

Smith & Company has been a client of Bernett Research for over a decade and, during that time, over numerous projects, they have always delivered quality work. If we have the need to commission quantitative work on behalf of our own clients, particularly web-based surveys, Bernett is our go-to. They have consistently worked with us to achieve deliverables within tight timelines and on tight budgets — always with a good sense of humor and positive attitude. We would not hesitate to recommend them.

We’ve partnered with Bernett on numerous studies over the past eight years. A few were simple - most have been complex. The Bernett team typically nails it, from experienced interviewers and superior open-ended probing, to responsive and detail-oriented project management, to data deliverables the way we need them. Bernett is consistently a reliable and valued partner on our studies.